Teamwork in call centres: real or imaginary?
- Creator: Hannif, Zeenobyah , McDonnell, Anthony , Connell, Julia , Burgess, Kenneth
- Resource Type: conference paper
- Date: 2009
The limits of best practice?: a research agenda for explaining the fate of 33 Australian manufacturers, 1992-2009
- Creator: Macneil, Johanna
- Resource Type: conference paper
- Date: 2009